Fifth time's the charm for the Hilton Dallas/Southlake TownbrSquare, which earned the Hilton Brand Award of Excellence, again.
The hotel excelled in four key areas, including qualitybrassurance audits measuring cleanliness and property condition and customerbrscores rating staff service and guest loyalty.
The Hilton Dallas/Southlake Town Square is only one of fivebrhotels — with less than 500 rooms — throughout the Americas to receive thebraward for 2013. Consequently, the hotel continues to be one of the topbrperforming properties in the Hilton Hotels & Resorts group.
“This award is a testament to our unwavering commitment tobrprovide authentic hospitality at every level ̶ from check-in to check-out,” statesbrMike Hutchison, general manager of the Hilton Dallas/Southlake Town Square.
He continues, “Every member of our team makes a contributionbrto us receiving this important distinction year-after-year. While we strive tobrmeet the highest industry standards, meeting the needs of our guests is alwaysbrour first priority.”
Additionally, Hutchison noted that the property alsobrreceived its 11th consecutive Outstanding Quality Assurance Award frombrHilton Worldwide.
The Hilton Dallas/Southlake Town Square is located at 1400brPlaza Place, Southlake, which is near the Dallas-Fort Worth InternationalbrAirport.