Hilton Dallas/Southlake Town Square Receives Award of Excellence, Again
Mar 26, 2014 09:45AM
● By Anonymous
Fifth time’s the charm for the Hilton Dallas/Southlake Town Square, which earned the Hilton Brand Award of Excellence, again.
The hotel excelled in four key areas, including quality assurance audits measuring cleanliness and property condition and customer scores rating staff service and guest loyalty.
The Hilton Dallas/Southlake Town Square is only one of five hotels — with less than 500 rooms — throughout the Americas to receive the award for 2013. Consequently, the hotel continues to be one of the top performing properties in the Hilton Hotels & Resorts group.
“This award is a testament to our unwavering commitment to provide authentic hospitality at every level ̶ from check-in to check-out,” states Mike Hutchison, general manager of the Hilton Dallas/Southlake Town Square.
He continues, “Every member of our team makes a contribution to us receiving this important distinction year-after-year. While we strive to meet the highest industry standards, meeting the needs of our guests is always our first priority.”
Additionally, Hutchison noted that the property also received its 11th consecutive Outstanding Quality Assurance Award from Hilton Worldwide.
The Hilton Dallas/Southlake Town Square is located at 1400 Plaza Place, Southlake, which is near the Dallas-Fort Worth International Airport.