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Many patient-focused practices have a Patient Care Coordinatorbrwho is available to help patients navigate their way through the surgicalbrprocess from post-consultation visits to answering questions after surgery. AtbrSouthlake Plastic Surgery, Kim is available to help established patients andbrtheir families as well as working with prospective patients who are doing theirbrresearch before booking a consultation. Since patients cannot always reach Dr.brMason when he is busy in surgery, Kim is the link so that each patient gets promptbrattention. A patient coordinator does not take the place of the surgeon, norbrcan she make medical decisions regarding a patient's care and treatment. Kim isbrthe one who provides additional information regarding details that maybrotherwise be overlooked. Dr. Mason thoroughly explains all the medical andbrsurgical aspects for the patient during the initial consult. The patientbrcoordinator then coordinates all the steps pre- and post-surgery such as schedulingbrthe surgery and helping obtain lab reports to answering financial or personalbrcare questions. Our patient coordinator is the concierge of our practice. Kimbrhelps “smooth the wrinkles” so that the entire surgical experience is pleasantbrand worry-free for patients and their caretakers.
Southlake Plastic Surgery specializes in a wide variety of procedures from breast augmentations and liposuction to microdermabrasion and facelifts. Dr. Mark E. Mason, the founder of Southlake Plastic Surgery, is a board- certified, Stanford-trained plastic surgeon with years of experience performing cosmetic procedures. Our dedicated staff will work closely with you to help achieve your desired results. We are here for you every step of the way. Learn more about Dr. Mason and our professional staff at Southlake Plastic Surgery.