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I love dealing with a company who truly understands customer service! I have had bad experiences with other lenders in the past (not returning calls, not following through, etc.), but in contrast, I totally felt taken care of by the professionals at Weststar Mortgage. They are personable, professional, and truly understand the ins and outs of helping the mortgage customer. I will use them again, and recommend them to anyone wanting excellent customer service, fast closing and great rates!
I'm so glad I choose Weststar Mortgage as my lender. Jason Rachels, my loan officer and his team of experts made my experience in home buying easy. They stayed in contact with me thru the whole process always keeping me informed of what was going on and very fast to return my calls and answer my questions. I would certainly recommend Weststar and Jason Rachels to any one in need of financing.
I had the great pleasure of being assisted by Traci McMillan during my loan process. This was my second home purchase, but far the most memorable. She was genuinely concerned about my well being and my future. It wasn't just about getting your business. Traci was thorough, dedicated, trustworthy, knowledgeable, and honest. I am truly blessed to have had her guide me along this process. No question was too rudimentary for her, and she was always quick to respond and provide an answer. I not only gained support, but I gained a friend. I would highly recommend using Weststar for any future home purchases.
I had the privilege and honor of working with Traci McMillan. This was my second home buying experience and Traci made this process less intimidating; she was highly knowledgeable, kind, compassionate and was very timely returning calls and e mails. She always had answers to questions asked and always called or e mailed to provide feed back and update on the progress of the loan process. My first home buying experience was not the greatest and Traci made me feel very comfortable and at ease throughout this process. If I had to do this again I will definitely consider Weststar because of the positive experience I had with Traci. Traci you are the best and thank you so much for going above and beyond in making my dream home a reality. Juliet
I went through Weststar Mortgage to purchase my home. All members were great to work with. When ever a promlem arose Jason Rachels was quick to resolve it. Every one was kind and qick to get back to me with anything I needed. Also they made sude I got the best insurance and rate on my house! Highly recommend!